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  1. 1
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    The customer century : lessons from world-class companies in integrated marketing and communications / by Gronstedt, Anders

    Published 2000
    Book

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  2. 2
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    Organizational behavior : improving performance and commitment in the workplace / by Colquitt, Jason

    Published 2011
    Book

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  3. 3
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    The customer century : lessons from world class companies in integrated marketing and communications / by Grönstedt, Anders

    Published 2000
    Book

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  4. 4
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    Magnetic service / by Bell, Chip R.

    Published 2006
    Book

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  5. 5
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    50 ways to keep your customers : "and get new ones" / by Timm, Paul R.

    Published 1992
    Electronic Globe Software

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  6. 6
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    Eliminate customer turnoffs / by Timm, Paul R.

    Electronic Globe Software

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  7. 7
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    Exceed customer expectations / by Timm, Paul R.

    Electronic Globe Software

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  8. 8
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    Managing conflict at work : the art of communication / by Murphy, Jim

    Published 1994
    Electronic Globe Software

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  9. 9
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    Effective teamwork / by Maginn, Michael D.

    Published 1996
    Electronic Globe Software

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  10. 10
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    Creating customer value : the essentials of marketing by Learning Resources

    Video

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  11. 11
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    Organizational behavior : improving performance and commitment in the workplace / by Colquitt, Jason

    Published 2013
    Book

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  12. 12
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    An assessment of the factors that determine postgraduate student satisfaction in Kenyan private universities : a case study of Daystar University / by Alaro, Cedric

    Published 2013
    Book

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  13. 13
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    50 powerful ideas you can use to keep your customers by Timm, Paul R.

    Published 2002
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  14. 14
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    Consumer boycotts effecting change through the marketplace and the media / by Friedman, Monroe

    Published 1999
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  15. 15
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    Measuring customer satisfaction by Gerson, Richard F.

    Published 1993
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  16. 16
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    Customer satisfaction practical tools for building important relationships / by Scott, Dru

    Published 2000
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  17. 17
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    Improving tourism and hospitality services by Laws, Eric, 1945-

    Published 2004
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  18. 18
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    Customer-centered telecommunications services marketing by Strouse, Karen G.

    Published 2004
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  19. 19
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    Researching customer satisfaction & loyalty how to find out what people really think / by Szwarc, Paul

    Published 2005
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  20. 20
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    Secret service hidden systems that deliver unforgettable customer service / by DiJulius, John R., 1964-

    Published 2003
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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