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Рекомендовані теми у межах Вашого пошуку.
Рекомендовані теми у межах Вашого пошуку.
- Call centers
- Management 4
- Employees 3
- Computer network resources 2
- Customer services 2
- BUSINESS & ECONOMICS 1
- Benchmarking (Management) 1
- Business enterprises 1
- Centres d'appels (Affaires) 1
- Commercial policy 1
- Contracting out 1
- Customer relations 1
- Data processing 1
- Electronic commerce 1
- Employee participation 1
- Employment 1
- Industrial management 1
- Industries 1
- Labor unions 1
- Media & Communications 1
- Night work 1
- Personnel management 1
- Service industries workers 1
- Social conditions 1
- TECHNOLOGY & ENGINEERING 1
- Telecommunication 1
- Telecommunications 1
- Women 1
- Women employees 1
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1
Cases in call center management great ideas (th)at work /
Опубліковано 2005An electronic book accessible through the World Wide Web; click to view
Електронний ресурс eКнига -
2
Wake up your call center how to be a better call center agent /
Опубліковано 2005An electronic book accessible through the World Wide Web; click to view
Електронний ресурс eКнига -
3
Call center performance enhancement using simulation and modeling
Опубліковано 1999An electronic book accessible through the World Wide Web; click to view
Електронний ресурс eКнига -
4
Call center benchmarking how good is "good enough" /
Опубліковано 2000An electronic book accessible through the World Wide Web; click to view
Електронний ресурс eКнига -
5
Geac System21 commerce.connect implementation on the IBM eserver iSeries server /
Опубліковано 2002An electronic book accessible through the World Wide Web; click to view
Електронний ресурс eКнига -
6
The real-time contact center
Опубліковано 2005An electronic book accessible through the World Wide Web; click to view
Електронний ресурс eКнига -
7
Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyalty /
Опубліковано 2007An electronic book accessible through the World Wide Web; click to view
Електронний ресурс eКнига -
8
Working the night shift women in India's call center industry /
Опубліковано 2010An electronic book accessible through the World Wide Web; click to view
Електронний ресурс eКнига -
9
Outsourcing and service work in the new economy the case of call centres in Mexico City /
Опубліковано 2012An electronic book accessible through the World Wide Web; click to view
Електронний ресурс eКнига -
10
Callcenter aus der Perspektive des Datenschutzes Rechtlicher Rahmen und Gestaltungsvorschlage fur ein auto matisiertes Gesprachsmanagement-System /
Опубліковано 2012Click to View
Дисертація Електронний ресурс eКнига -
11
A nation on the line : call center as postcolonial predicaments in the Philippines /
Опубліковано 2018Click to View
Електронний ресурс eКнига -
12
Disintegrating democracy at work labor unions and the future of good jobs in the service economy /
Опубліковано 2012An electronic book accessible through the World Wide Web; click to view
Електронний ресурс eКнига -
13
A Nation on the Line : Call Centers as Postcolonial Predicaments in the Philippines /
Опубліковано 2018Full text available:
Електронний ресурс eКнига