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  1. 1
    Bearbmagovva

    Cases in call center management great ideas (th)at work / Dahkki Feinberg, Richard, 1950-

    Almmustuhtton 2005
    An electronic book accessible through the World Wide Web; click to view
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  2. 2
    Bearbmagovva

    Wake up your call center how to be a better call center agent / Dahkki D'Ausilio, Rosanne, 1941-

    Almmustuhtton 2005
    An electronic book accessible through the World Wide Web; click to view
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  3. 3
    Bearbmagovva

    Call center performance enhancement using simulation and modeling Dahkki Anton, Jon

    Almmustuhtton 1999
    An electronic book accessible through the World Wide Web; click to view
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  4. 4
    Bearbmagovva

    Call center benchmarking how good is "good enough" / Dahkki Anton, Jon

    Almmustuhtton 2000
    An electronic book accessible through the World Wide Web; click to view
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  5. 5
    Bearbmagovva

    Geac System21 commerce.connect implementation on the IBM eserver iSeries server /

    Almmustuhtton 2002
    An electronic book accessible through the World Wide Web; click to view
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  6. 6
    Bearbmagovva

    The real-time contact center Dahkki Fluss, Donna

    Almmustuhtton 2005
    An electronic book accessible through the World Wide Web; click to view
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  7. 7
    Bearbmagovva

    Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyalty / Dahkki Güngör, Hüseyin

    Almmustuhtton 2007
    An electronic book accessible through the World Wide Web; click to view
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  8. 8
    Bearbmagovva

    Working the night shift women in India's call center industry / Dahkki Patel, Reena, 1970-

    Almmustuhtton 2010
    An electronic book accessible through the World Wide Web; click to view
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  9. 9
    Bearbmagovva

    Outsourcing and service work in the new economy the case of call centres in Mexico City / Dahkki Alvarez-Galvan, Jose-Luis

    Almmustuhtton 2012
    An electronic book accessible through the World Wide Web; click to view
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  10. 10
    Bearbmagovva

    Callcenter aus der Perspektive des Datenschutzes Rechtlicher Rahmen und Gestaltungsvorschlage fur ein auto matisiertes Gesprachsmanagement-System / Dahkki Hoss, Dennis

    Almmustuhtton 2012
    Click to View
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  11. 11
    Bearbmagovva

    A nation on the line : call center as postcolonial predicaments in the Philippines / Dahkki Padios, Jan M.

    Almmustuhtton 2018
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  12. 12
    Bearbmagovva

    Disintegrating democracy at work labor unions and the future of good jobs in the service economy / Dahkki Doellgast, Virginia Lee, 1976-

    Almmustuhtton 2012
    An electronic book accessible through the World Wide Web; click to view
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  13. 13
    Bearbmagovva

    A Nation on the Line : Call Centers as Postcolonial Predicaments in the Philippines / Dahkki Padios, Jan M., 1979-

    Almmustuhtton 2018
    Full text available:
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