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    Call center benchmarking how good is "good enough" / od Anton, Jon

    Wydane 2000
    An electronic book accessible through the World Wide Web; click to view
    Elektroniczne E-book
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    The real-time contact center od Fluss, Donna

    Wydane 2005
    An electronic book accessible through the World Wide Web; click to view
    Elektroniczne E-book
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    A nation on the line : call center as postcolonial predicaments in the Philippines / od Padios, Jan M.

    Wydane 2018
    Click to View
    Elektroniczne E-book
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    A Nation on the Line : Call Centers as Postcolonial Predicaments in the Philippines / od Padios, Jan M., 1979-

    Wydane 2018
    Full text available:
    Elektroniczne E-book