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  1. 1
    Ata uhi

    Cases in call center management great ideas (th)at work / mā Feinberg, Richard, 1950-

    I whakaputaina 2005
    An electronic book accessible through the World Wide Web; click to view
    Tāhiko īPukapuka

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  2. 2
    Ata uhi

    Wake up your call center how to be a better call center agent / mā D'Ausilio, Rosanne, 1941-

    I whakaputaina 2005
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  3. 3
    Ata uhi

    Call center performance enhancement using simulation and modeling mā Anton, Jon

    I whakaputaina 1999
    An electronic book accessible through the World Wide Web; click to view
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  4. 4
    Ata uhi

    Call center benchmarking how good is "good enough" / mā Anton, Jon

    I whakaputaina 2000
    An electronic book accessible through the World Wide Web; click to view
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  5. 5
    Ata uhi

    Geac System21 commerce.connect implementation on the IBM eserver iSeries server /

    I whakaputaina 2002
    An electronic book accessible through the World Wide Web; click to view
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  6. 6
    Ata uhi

    The real-time contact center mā Fluss, Donna

    I whakaputaina 2005
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  7. 7
    Ata uhi

    Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyalty / mā Güngör, Hüseyin

    I whakaputaina 2007
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  8. 8
    Ata uhi

    Working the night shift women in India's call center industry / mā Patel, Reena, 1970-

    I whakaputaina 2010
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  9. 9
    Ata uhi

    Outsourcing and service work in the new economy the case of call centres in Mexico City / mā Alvarez-Galvan, Jose-Luis

    I whakaputaina 2012
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  10. 10
    Ata uhi

    Callcenter aus der Perspektive des Datenschutzes Rechtlicher Rahmen und Gestaltungsvorschlage fur ein auto matisiertes Gesprachsmanagement-System / mā Hoss, Dennis

    I whakaputaina 2012
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  11. 11
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    A nation on the line : call center as postcolonial predicaments in the Philippines / mā Padios, Jan M.

    I whakaputaina 2018
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  12. 12
    Ata uhi

    Disintegrating democracy at work labor unions and the future of good jobs in the service economy / mā Doellgast, Virginia Lee, 1976-

    I whakaputaina 2012
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  13. 13
    Ata uhi

    A Nation on the Line : Call Centers as Postcolonial Predicaments in the Philippines / mā Padios, Jan M., 1979-

    I whakaputaina 2018
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