Torthaí cuardaigh
Topaicí molta laistigh de do chuardach.
Topaicí molta laistigh de do chuardach.
- Call centers
- Management 8
- Employees 6
- Computer network resources 4
- Customer services 4
- Personnel management 3
- BUSINESS & ECONOMICS 2
- Benchmarking (Management) 2
- Business enterprises 2
- Centres d'appels (Affaires) 2
- Commercial policy 2
- Contracting out 2
- Customer relations 2
- Data processing 2
- Electronic commerce 2
- Employee participation 2
- Employment 2
- Industrial management 2
- Industries 2
- Labor unions 2
- Media & Communications 2
- Night work 2
- Service industries workers 2
- Social conditions 2
- TECHNOLOGY & ENGINEERING 2
- Telecommunication 2
- Telecommunications 2
- Women 2
- Women employees 2
-
1
Cases in call center management great ideas (th)at work /
Foilsithe / Cruthaithe 2005An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
2
Wake up your call center how to be a better call center agent /
Foilsithe / Cruthaithe 2005An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
3
Call center performance enhancement using simulation and modeling
Foilsithe / Cruthaithe 1999An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
4
Call center benchmarking how good is "good enough" /
Foilsithe / Cruthaithe 2000An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
5
Geac System21 commerce.connect implementation on the IBM eserver iSeries server /
Foilsithe / Cruthaithe 2002An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
6
The real-time contact center
Foilsithe / Cruthaithe 2005An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
7
Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyalty /
Foilsithe / Cruthaithe 2007An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
8
Working the night shift women in India's call center industry /
Foilsithe / Cruthaithe 2010An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
9
Outsourcing and service work in the new economy the case of call centres in Mexico City /
Foilsithe / Cruthaithe 2012An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
10
Working the night shift women in India's call center industry /
Foilsithe / Cruthaithe 2010An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
11
Outsourcing and service work in the new economy the case of call centres in Mexico City /
Foilsithe / Cruthaithe 2012An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
12
Disintegrating democracy at work labor unions and the future of good jobs in the service economy /
Foilsithe / Cruthaithe 2012An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
13
Relationship between business process outsourcing and employee motivation a case of call centers international, Kenya
Foilsithe / Cruthaithe 2022LEABHAR -
14
A Nation on the Line : Call Centers as Postcolonial Predicaments in the Philippines /
Foilsithe / Cruthaithe 2018Full text available:
Leictreonach Ríomhleabhar -
15
Callcenter aus der Perspektive des Datenschutzes Rechtlicher Rahmen und Gestaltungsvorschlage fur ein auto matisiertes Gesprachsmanagement-System /
Foilsithe / Cruthaithe 2012Click to View
Tráchtas Leictreonach Ríomhleabhar -
16
A nation on the line : call center as postcolonial predicaments in the Philippines /
Foilsithe / Cruthaithe 2018Click to View
Leictreonach Ríomhleabhar -
17
Cases in call center management great ideas (th)at work /
Foilsithe / Cruthaithe 2005An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
18
Wake up your call center how to be a better call center agent /
Foilsithe / Cruthaithe 2005An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
19
Call center performance enhancement using simulation and modeling
Foilsithe / Cruthaithe 1999An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar -
20
Call center benchmarking how good is "good enough" /
Foilsithe / Cruthaithe 2000An electronic book accessible through the World Wide Web; click to view
Leictreonach Ríomhleabhar