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  1. 1
    Relevance regained : from top-down control to bottom-up empowerment /

    Relevance regained : from top-down control to bottom-up empowerment / by Johnson, H. Thomas

    Published 1992
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  2. 2
    Dynamics of profit-focused accounting attaining sustained value and bottom-line improvement /

    Dynamics of profit-focused accounting attaining sustained value and bottom-line improvement / by Northrup, C. Lynn, 1939-

    Published 2004
    An electronic book accessible through the World Wide Web; click to view
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  3. 3
    Measuring business excellence : the journal of performance organizational management : translating triple top line strategy into triple bottom line performance: governance and innovation management and measurement for sustainable enterprise excellence /

    Measuring business excellence : the journal of performance organizational management : translating triple top line strategy into triple bottom line performance: governance and innovation management and measurement for sustainable enterprise excellence /

    Published 2015
    An electronic book accessible through the World Wide Web; click to view
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  4. 4
    Total customer value management : transforming business thinking /

    Total customer value management : transforming business thinking / by Mahajan, Gautam, 1946-

    Published 2010
    Table of Contents: “…Prologue: from best practices to next practices -- Total CVM and the company -- The fundamentals -- Existing programmes and total CVM -- The customer bill of rights and the circle of promises -- Strategic and operational managers and total CVM -- Total CVM and sales and marketing: chief marketing officer -- Total CVM: support, staff and operational managers -- The frontline people -- Bottom-up total CVM: customer-circles -- Total CVM and certification -- Epilogue: total CVM at Glacier Products.…”
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  5. 5
    Hearing the voice of the shingo principles : creating sustainable cultures of enterprise excellence /

    Hearing the voice of the shingo principles : creating sustainable cultures of enterprise excellence / by Derald Miller, Robert

    Published 2018
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