Search Results - "Customer access management."

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    Wake up your call center how to be a better call center agent /

    Wake up your call center how to be a better call center agent / by D'Ausilio, Rosanne, 1941-

    Published 2005
    “…Customer access management.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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    Call center benchmarking how good is "good enough" /

    Call center benchmarking how good is "good enough" / by Anton, Jon

    Published 2000
    “…Customer access management.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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