Search Results - "conflict management"

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  1. 1
    Conflict management for managers resolving workplace, client, and policy disputes /

    Conflict management for managers resolving workplace, client, and policy disputes / by Raines, Susan S.

    Published 2013
    Table of Contents: “…Conflict management knowledge and skills -- Manager know thyself -- Theory to practice : the root causes and cures of conflict -- The power of negotiation : essential concepts and skills -- The alternative dispute resolution process continuum -- Preventing and resolving internal conflict -- Causes and cures for employee turnover -- Building successful teams and organizations -- Conflict management in unionized environments -- Designing disputing systems for organizations -- Preventing and resolving external conflicts -- Prevention and resolution of conflicts with clients, customers, and vendors -- Case studies of organizational success through exemplary customer conflict management -- Collaboration and conflict management between regulators and the regulated -- Public policy decision making and collaboration -- Designing and facilitating effective large-group processes.…”
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  2. 2
    A survival guide for working with humans dealing with whiners, back-stabbers, know-it-alls, and other difficult people /

    A survival guide for working with humans dealing with whiners, back-stabbers, know-it-alls, and other difficult people / by Scott, Gini Graham

    Published 2004
    Subjects: “…Conflict management.…”
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  3. 3
    Communication 4 : overcoming negative behavior /

    Communication 4 : overcoming negative behavior / by Quarry, Ash

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  4. 4
    Face it recognizing and conquering the hidden fear that drives all conflict at work /

    Face it recognizing and conquering the hidden fear that drives all conflict at work / by Horn, Art, 1954-

    Published 2004
    Subjects: “…Conflict management.…”
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  5. 5
    The handbook for working with difficult groups how they are difficult, why they are difficult and what you can do about it /

    The handbook for working with difficult groups how they are difficult, why they are difficult and what you can do about it /

    Published 2010
    Subjects: “…Conflict management.…”
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  6. 6
    Peer power transforming workplace relationships /

    Peer power transforming workplace relationships / by Clay, Cynthia, 1955-

    Published 2012
    Subjects: “…Conflict management.…”
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  7. 7
    Facework : bridging theory and practice /

    Facework : bridging theory and practice / by Domenici, Kathy

    Published 2006
    Subjects: “…Conflict management.…”
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  8. 8
    A survival guide for working with bad bosses dealing with bullies, idiots, back-stabbers, and other managers from hell /

    A survival guide for working with bad bosses dealing with bullies, idiots, back-stabbers, and other managers from hell / by Scott, Gini Graham

    Published 2006
    Subjects: “…Conflict management.…”
    An electronic book accessible through the World Wide Web; click to view
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  9. 9
    Working with difficult people

    Working with difficult people by Lundin, William, 1923-

    Published 2009
    Subjects: “…Conflict management Case studies.…”
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  10. 10
    Conflict resolution a foundation guide /

    Conflict resolution a foundation guide / by Stewart, Susan

    Published 1998
    Subjects: “…Conflict management.…”
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  11. 11
    Fighting for your marriage :

    Fighting for your marriage : by Stanley, Scott M.

    Published 1991
    Electronic Video Software
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