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  • Отображение 1 - 8 результаты of 8
Отмена результатов
  1. 1

    Service marketing : people, technology, strategy / по Lovelock, Christopher

    Опубликовано 2011
  2. 2

    The service edge : 101 companies that profit customer care / по Zemke, Ron

    Опубликовано 1989
  3. 3

    Meeting customer needs / по Smith, Ian

    Опубликовано 2003
  4. 4

    Service marketing : people, technology, strategy / по Lovelock, Christopher

    Опубликовано 2011
  5. 5

    Management practices for successful call centres in Kenya / по Kimama, Patricia

    Опубликовано 2010
  6. 6

    Customer service : a practical approach / по Harris, Elaine K.

    Опубликовано 2013
  7. 7

    Customer service skills for corporate communication : a case study of KENCALL EPZ ltd / по Kipchirchir, Kili Sydney

    Опубликовано 2011
  8. 8

    Customer service strategies at Kenya Commercial Bank (Tanzania subsidiary) and impact on growth / по Koskei, Nancy C.

    Опубликовано 2011