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Citizen relationship management a study of CRM in government /
Published 2008An electronic book accessible through the World Wide Web; click to view
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It's not just PR public relations in society /
Published 2014An electronic book accessible through the World Wide Web; click to view
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Politics of mining what they don't teach you in school /
Published 2001An electronic book accessible through the World Wide Web; click to view
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Grassroots library advocacy
Published 2012An electronic book accessible through the World Wide Web; click to view
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The changing profession of public relations /
Published 2013An electronic book accessible through the World Wide Web; click to view
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