Search Results - "Management"

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    Call center benchmarking how good is "good enough" / by Anton, Jon

    Published 2000
    “…Customer access management.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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    Revisiting Waldo's administrative state constancy and change in public administration /

    Published 2006
    “…Public management and change.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
  4. 4

    Measuring the performance of the hollow state by Frederickson, David G.

    Published 2006
    “…Public management and change.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
  5. 5

    The dynamics of performance management constructing information and reform / by Moynihan, Donald P.

    Published 2008
    “…Public management and change.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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    Organizational learning at NASA the Challenger and Columbia accidents / by Mahler, Julianne

    Published 2009
    “…Public management and change.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
  9. 9

    The collaborative public manager new ideas for the twenty-first century /

    Published 2009
    “…Public management and change.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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    How information matters networks and public policy innovation / by Hale, Kathleen

    Published 2011
    “…Public management and change.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
  12. 12

    High-stakes reform the politics of educational accountability / by McDermott, Kathryn A., 1969-

    Published 2011
    “…Public management and change.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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    Federal management reform in a world of contradictions by Radin, Beryl

    Published 2012
    “…Public management and change.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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    Women as leaders in education succeeding despite inequity, discrimination, and other challenges /

    Published 2011
    “…Women and careers in management.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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    Joint management and employee participation : labor and management at the crossroads / by Herrick, Neal Q.

    Published 1990
    “…The Jossey-Bass management series…”
    Table of contents
    Book
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    Telecommunications, transportation, and location / by Button, Kenneth

    Published 2006
    “…Transport economics, management and policy…”
    Book
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    Creating the agile library a management guide for librarians /

    Published 1998
    “…Greenwood library management collection.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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    Serials management in academic libraries a guide to issues and practices / by Farrington, Jean Walter, 1948-

    Published 1997
    “…Greenwood library management collection.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook