Are you being served? new tools for measuring service delivery /

Table of Contents: “…-- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? …”
An electronic book accessible through the World Wide Web; click to view

Are you being served? new tools for measuring service delivery /

Table of Contents: “…-- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? …”
An electronic book accessible through the World Wide Web; click to view