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The EQ interview finding employees with high emotional intelligence / by Lynn, Adele B.

Table of Contents: “…The five areas of emotional intelligence and the EQ job competencies -- Self-awareness -- Self-control or self-management -- Empathy -- Social expertness -- Personal influence : influencing self -- Mastery of purpose and vision -- The EQ fraud and other warning signs.…”
An electronic book accessible through the World Wide Web; click to view