Search Results - "customer relationship management"
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- Customer relations 11
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Customer relationship management an Emerald guide.
Published 2005An electronic book accessible through the World Wide Web; click to view
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Customer relationship management a global perspective /
Published 2008An electronic book accessible through the World Wide Web; click to view
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Electronic customer relationship management
Published 2006An electronic book accessible through the World Wide Web; click to view
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Statistical methods in customer relationship management
Published 2012An electronic book accessible through the World Wide Web; click to view
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Customer relationship management using business intelligence
Published 2012An electronic book accessible through the World Wide Web; click to view
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Business process management journal.
Published 2007An electronic book accessible through the World Wide Web; click to view
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Data mining techniques for marketing, sales, and customer relationship management /
Published 2004Table of Contents: “…-- The virtuous cycle of data mining -- Data mining methodology and best practices -- Data mining applications in marketing and customer relationship management -- The lure of statistics: data mining using familiar tools -- Decision trees -- Artificial neural networks -- Nearest neighbor approaches : memory-based reasoning and collaborative filtering -- Market basket analysis and association rules -- Link analysis -- Automatic Cluster detection -- Knowing when to worry: hazard functions and survival analysis in marketing -- Genetic algorithms -- Data mining throughout the customer life cycle -- Data warehousing, OLAP, and data mining -- Building the data mining environment -- Preparing data for mining -- Putting data mining to work.…”
An electronic book accessible through the World Wide Web; click to view
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Citizen relationship management a study of CRM in government /
Published 2008“…Citizen relationship management, a study of customer relationship management in government…”
An electronic book accessible through the World Wide Web; click to view
Thesis Electronic eBook -
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Lean and agile value chain management a guide to the next level of improvement /
Published 2010Table of Contents: “…The big picture of lean and agile value chain -- Lean and agile value chain building blocks and maturity levels -- Supplier relationship management superprocess -- Supply chain management superprocess -- Customer relationship management superprocess -- Lean and agile value chain technology applications and trends -- Transformation program cycle -- Change management supported processes -- Lean and agile value chain transformation case study : office systems -- Lean and agile value chain success stories and lessons learned.…”
An electronic book accessible through the World Wide Web; click to view
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Winning With Data : CRM and Analytics for the Business of Sports /
Published 2018Click here to view.
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