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1
Assessing service quality : satisfying the expectations of library customers /
Published 2015Subjects: “…Public services (Libraries) Evaluation.…”
An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
2
Assessing service quality : satisfying the expectations of library customers /
Published 2015Subjects: “…Public services (Libraries) Evaluation.…”
An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
3
Getting started with evaluation /
Published 2014Subjects: An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
4
Getting started with evaluation /
Published 2014Subjects: An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
5
Demonstrating results using outcome measurement in your library /
Published 2006Subjects: An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
6
Five steps of outcome-based planning and evaluation for public libraries /
Published 2016Subjects: An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
7
Five steps of outcome-based planning and evaluation for public libraries /
Published 2016Subjects: An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
8
Demonstrating results using outcome measurement in your library /
Published 2006Subjects: An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
9
How libraries and librarians help a guide to identifying user-centered outcomes /
Published 2005Subjects: An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
10
How libraries and librarians help a guide to identifying user-centered outcomes /
Published 2005Subjects: An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
11
The quality infrastructure : measuring, analyzing, and improving library services /
Published 2014Subjects: An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
12
The quality infrastructure : measuring, analyzing, and improving library services /
Published 2014Subjects: An electronic book accessible through the World Wide Web; click to view
Electronic eBook