Search Results - "customer relationship management"

Citizen relationship management a study of CRM in government / by Schellong, Alexander

“…Citizen relationship management, a study of customer relationship management in government…”
An electronic book accessible through the World Wide Web; click to view

Sustainable tourism practices in the Mediterranean /

Table of Contents: “…A content analysis of sustainable development in the tourism literature -- Sustainable tourism development : issues and applications the Mediterranean region -- Sustainability in gastronomy tourism : Mediterranean region -- Social sustainability and innovations in tourism : cases from Slovenia -- Social entrepreneurship and ethical issues : examples from the Mediterranean -- Corporate social responsibility and sustainable development in Mediterranean : the case of Spanish hotel industry in Barcelona region -- Customer relationship management and service challenges in the Mediterranean region -- Fresh water and wastewater management in Mediterranean hotels & resorts : owner-operator issues -- Food tourism and foodies in Italy : the role of the Mediterranean diet between resilience and sustainability -- Promoting the slow city concept as a sustainability strategy : the Seferihisar Case -- Health tourism in the Mediterranean.…”
Taylor & Francis
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