Search Results - "conflict management"

Mastering Lean Six Sigma advanced black belt concepts / by Taghizadegan, Salman, 1957-

Table of Contents: “…-- 4.5 Six Sigma teaming: forming/storming/norming/performing model -- 4.5.1 Forming or orientation -- 4.5.2 Storming of dissatisfaction -- 4.5.3 Norming or resolution -- 4.5.4 Performing or production -- 4.5.5 Adjourning -- 4.6 Conflict management: the five conflict handling modes -- 4.6.1 Avoiding -- 4.6.2 Accommodating -- 4.6.3 Collaborating -- 4.6.4 Competing or controlling -- 4.6.5 Compromising -- 4.7 Conflict resolution -- 4.7.1 Effective conflict resolution behaviors -- 4.7.2 Key conflict points to consider -- 4.7.3 Conflict and power -- 4.8 Leadership decision-making processes and tools -- 4.8.1 Decision-making approaches -- 4.8.2 Decision-making tools -- 4.8.3 Team decision through consensus -- 4.9 Project and process assessment matrix -- 4.10 Six Sigma financial reporting (using financial measurement to analyze performance) -- 4.10.1 Plan of action -- 4.10.2 Financial accountabilities --…”
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