Showing 1 - 2 results of 2 for search '', query time: 0.01s Refine Results
  1. 1

    Instructor's manual to accompany operations management : serving the customer / by Schonberger, Richard J.

    Published 1988
    Book
  2. 2

    Operations management : improving customer service / by Schonberger, Richard J.

    Published 1991
    Book