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Complex service delivery processes : strategy to operations /
Published 2010An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
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Building competitive firms incentives and capabilities /
Published 2002An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
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Democracy and efficiency in the economic enterprise
Published 1996An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
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Lean Six Sigma logistics
Published 2005An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
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