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  1. 1
    A complaint is a gift recovering customer loyalty when things go wrong /

    A complaint is a gift recovering customer loyalty when things go wrong / by Barlow, Janelle, 1943-

    Published 2008
    An electronic book accessible through the World Wide Web; click to view
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  2. 2
    Consumer behaviour and social network sites : the impact of negative word of mouth /

    Consumer behaviour and social network sites : the impact of negative word of mouth / by Zaraket, Sarah

    Published 2021
    Taylor & Francis
    OCLC metadata license agreement
    Electronic eBook
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  3. 3
    Dealing with the irate customer /

    Dealing with the irate customer /

    Electronic Globe Software
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  4. 4
    Consumer boycotts effecting change through the marketplace and the media /

    Consumer boycotts effecting change through the marketplace and the media / by Friedman, Monroe

    Published 1999
    An electronic book accessible through the World Wide Web; click to view
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