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50 powerful ideas you can use to keep your customers
Published 2002An electronic book accessible through the World Wide Web; click to view
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Measuring customer satisfaction
Published 1993An electronic book accessible through the World Wide Web; click to view
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Customer-centered telecommunications services marketing
Published 2004An electronic book accessible through the World Wide Web; click to view
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The joyless economy the psychology of human satisfaction /
Published 1992An electronic book accessible through the World Wide Web; click to view
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