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  1. 1
    Total quality management /

    Total quality management /

    Published 2003
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  2. 2
    Total quality management : text, cases and readings /

    Total quality management : text, cases and readings / by Ross, Joel E.

    Published 1999
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  3. 3
    The high-value manager : developing the core competencies your organization demands /

    The high-value manager : developing the core competencies your organization demands / by Stone, Florence M.

    Published 1995
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  4. 4
    Management : a total quality perspective /

    Management : a total quality perspective / by Bounds, Gregory M.

    Published 1995
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  5. 5
    Management : total quality in a global environment /

    Management : total quality in a global environment / by Stahl, Michael J.

    Published 1995
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  6. 6
    Total quality and organization development /

    Total quality and organization development / by Lindsay, William M.

    Published 1998
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  7. 7
    Relevance regained : from top-down control to bottom-up empowerment /

    Relevance regained : from top-down control to bottom-up empowerment / by Johnson, H. Thomas

    Published 1992
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  8. 8
    The new partnership : profit by bringing out the best in your people, customers, and yourself /

    The new partnership : profit by bringing out the best in your people, customers, and yourself / by Melohn, Tom

    Published 1994
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  9. 9
    Essentials of quality management /

    Essentials of quality management / by Broker, Bruce

    Published 1993
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  10. 10
    Human resources management perspectives on TQM : concepts and practices /

    Human resources management perspectives on TQM : concepts and practices /

    Published 1998
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  11. 11
    Total quality in higher education /

    Total quality in higher education / by Lewis, Ralph G., 1935-

    Published 1998
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  12. 12
    Readings in total quality management /

    Readings in total quality management / by Costin, Harry Ivan

    Published 1994
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  13. 13
    Total quality management /

    Total quality management /

    Published 2003
    Book
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  14. 14
    Total quality management : text, cases and readings /

    Total quality management : text, cases and readings / by Ross, Joel E.

    Published 1999
    Book
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  15. 15
    Benchmarking for continuous improvement /

    Benchmarking for continuous improvement /

    Electronic Software
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  16. 16
    Customer care excellence : how to create an effective customer focus. /

    Customer care excellence : how to create an effective customer focus. / by Cook, Sarah

    Published 2011
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  17. 17
    Financial analysis as a tool for performance measurement : a case study of Bralirwa Ltd Rwanda /

    Financial analysis as a tool for performance measurement : a case study of Bralirwa Ltd Rwanda / by Twishime, Innocent Willy

    Published 2010
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  18. 18
    Employee driven quality : releasing the creative spirit of your organisation through suggestion systems /

    Employee driven quality : releasing the creative spirit of your organisation through suggestion systems / by McDermott, Robin E.

    Published 1993
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  19. 19
    Total customer value management : transforming business thinking /

    Total customer value management : transforming business thinking / by Mahajan, Gautam, 1946-

    Published 2010
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  20. 20
    Management history reflections on key thinkers in management /

    Management history reflections on key thinkers in management /

    Published 2002
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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