Customer Satisfaction Evaluation Methods for Measuring and Implementing Service Quality / by Grigoroudis, Evangelos

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Handbook of Metaheuristics by Gendreau, Michel

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Networks in Action Text and Computer Exercises in Network Optimization / by Sierksma, Gerard

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Integrated Methods for Optimization by Hooker, John N.

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Case Studies in Service Innovation by Macaulay, Linda A.

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Excel-Based Business Analysis Forecasting Key Business Trends / by Anari, Ali

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Mode 3 Knowledge Production in Quadruple Helix Innovation Systems 21st-Century Democracy, Innovation, and Entrepreneurship for Development / by Carayannis, Elias G.

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Systemic Structure Behind Human Organizations From Civilizations to Individuals / by Lin, Yi

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Le Capital organisationnel Principes, enjeux, valeur / by Bounfour, Ahmed

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Elements of Multinational Strategy by Head, Keith

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The Essence of Research Methodology A Concise Guide for Master and PhD Students in Management Science / by Jonker, Jan

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Services Science Fundamentals, Challenges and Future Developments / by Stauss, Bernd

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Industrial Project Management Planning, Design, and Construction / by Tonchia, Stefano

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Trends in Business and Economic Ethics by Cowton, Christopher

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Organizations Social Systems Conducting Experiments / by Achterbergh, Jan

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Dynamics of Knowledge, Corporate Systems and Innovation by Itami, Hiroyuki

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Business Performance Measurement and Management New Contexts, Themes and Challenges / by Taticchi, Paolo

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High-Performance Process Improvement by Pastinen, Markus

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The Quintessence of Strategic Management What You Really Need to Know to Survive in Business / by Kotler, Philip

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Customer Knowledge Management Improving Customer Relationship through Knowledge Application / by Wilde, Silvio

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