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    The customer management scorecard managing CRM for profit /

    The customer management scorecard managing CRM for profit / by Woodcock, Neil

    Published 2003
    “…Kogan Page,…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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    Consumer insight how to use data and market research to get closer to your customer /

    Consumer insight how to use data and market research to get closer to your customer /

    Published 2004
    “…Kogan Page,…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
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