Search Results - Ichor Business Books,
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1
Call center performance enhancement using simulation and modeling
Published 1999“…Ichor Business Books,…”
An electronic book accessible through the World Wide Web; click to view
Electronic eBook -
2
Call center benchmarking how good is "good enough" /
Published 2000“…Ichor Business Books/Purdue University Press,…”
An electronic book accessible through the World Wide Web; click to view
Electronic eBook