Health Literacy on Patients' Rights Charter Among Users of Primary Care Health Facilities in Kiambu and Machakos Counties in Kenya

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Main Authors: Njuguna, Susan, Wanja, Tenambergen Mwaura, Mapesa, Job
Format: Article
Language:English
Published: International Journal of professional Practice (IJPP) 2024
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Online Access:https://repository.daystar.ac.ke/handle/123456789/4927
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author Njuguna, Susan
Wanja, Tenambergen Mwaura
Mapesa, Job
author_facet Njuguna, Susan
Wanja, Tenambergen Mwaura
Mapesa, Job
author_sort Njuguna, Susan
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description Journal article
format Article
id oai:repository.daystar.ac.ke:123456789-4927
institution Daystar University
language English
publishDate 2024
publisher International Journal of professional Practice (IJPP)
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spelling oai:repository.daystar.ac.ke:123456789-49272024-07-30T09:26:37Z Health Literacy on Patients' Rights Charter Among Users of Primary Care Health Facilities in Kiambu and Machakos Counties in Kenya Njuguna, Susan Wanja, Tenambergen Mwaura Mapesa, Job Patients’ rights Health literacy Health system strengthening Journal article Abstract Health literacy of patients’ rights and responsibilities is a challenge for users of primary health care facilities in many parts of Kenya. Low health literacy hinders the practice of patients’ responsibilities as described in the patients’ rights charter thereby negatively impacting health outcomes. Health literacy is associated with improved utilisation of health services leading to better health outcomes. The aim of this study was to establish the extent to which users of primary health care facilities in Kiambu and Machakos counties in Kenya have embraced health literacy as envisaged in the Patients’ Rights Charter. Specifically, the study sought to establish patient’s awareness of their rights; to establish the extent to which patients practice their responsibilities and rights in primary health care facilities; and to relate literacy to the demographic characteristic of the respondents. Health literacy of patients’ rights in the context of this study refers to the patients’ awareness of their rights and their ability to make basic health decisions concerning their rights as their responsibility. This was a descriptive cross-section study that used semi-structured questionnaire to collect quantitative data. A random sample of 422 patients from the outpatient department of four primary care health facilities was drawn. Every fifth patient who met the inclusion criteria and was willing to participate in the study was enlisted. Of the respondents enlisted, 389 (92%) complete questionnaires were analysed using SPSS version 25. Overall, majority of the respondents agreed that they were aware of their rights and they practised their responsibilities as per the Patients’ Rights Charter. The respondents’ awareness of their rights was statistically significant with regard to age (r = 0.293**, P ˂ 0.001), level of education (r =0.293**, P ˂ 0.001) and duration of health care services (r = 0.294**, P ˂ 0.001). Respondents’ practice of their responsibilities was statistically significantly related to age (r = .244**, P ˂ 0.001) and duration of receiving health care services (r = 0.342**, P ˂ 0.001). The study concludes that patient demographic characteristics like age, level of education, and the duration they had visited the health facility for services, had an influence on their health literacy based on Patients’ Rights Charter. This therefore draws the recommendation that health facilities should have a structured approach to health literacy of patient’s rights charter that targets demographic characteristics along the patients’ developmental stages through specific components of primary care health services. Daystar University 2024-07-30T05:36:08Z 2024-07-30T05:36:08Z 2020-10 Article Njuguna, Roseline Susan & Tenambergen, Wanja., (2020)., Health Literacy on Patients' Rights Charter Among Users of Primary Care Health Facilities in Kiambu and Machakos Counties in Kenya., International Journal of professional Practice (IJPP)., Vol .8 Issue No. 1, 344652801 https://repository.daystar.ac.ke/handle/123456789/4927 en application/pdf International Journal of professional Practice (IJPP)
spellingShingle Patients’ rights
Health literacy
Health system strengthening
Njuguna, Susan
Wanja, Tenambergen Mwaura
Mapesa, Job
Health Literacy on Patients' Rights Charter Among Users of Primary Care Health Facilities in Kiambu and Machakos Counties in Kenya
title Health Literacy on Patients' Rights Charter Among Users of Primary Care Health Facilities in Kiambu and Machakos Counties in Kenya
title_full Health Literacy on Patients' Rights Charter Among Users of Primary Care Health Facilities in Kiambu and Machakos Counties in Kenya
title_fullStr Health Literacy on Patients' Rights Charter Among Users of Primary Care Health Facilities in Kiambu and Machakos Counties in Kenya
title_full_unstemmed Health Literacy on Patients' Rights Charter Among Users of Primary Care Health Facilities in Kiambu and Machakos Counties in Kenya
title_short Health Literacy on Patients' Rights Charter Among Users of Primary Care Health Facilities in Kiambu and Machakos Counties in Kenya
title_sort health literacy on patients' rights charter among users of primary care health facilities in kiambu and machakos counties in kenya
topic Patients’ rights
Health literacy
Health system strengthening
url https://repository.daystar.ac.ke/handle/123456789/4927
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