Effect of Employee Training and Development on Strategic Performance in Commercial Banks in Kenya: A Case of Barclays Bank of Kenya Limited
Master Of Business Administration In Strategic Management And Human Resource Management
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
Daystar University School of Business and Economics
2021
|
| Subjects: | |
| Online Access: | https://repository.daystar.ac.ke/handle/123456789/3747 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Add Tag | _version_ | 1804834342922354688 |
|---|---|
| author | Muthoki, Lydia |
| author_facet | Muthoki, Lydia |
| author_sort | Muthoki, Lydia |
| collection | DSpace |
| description | Master Of Business Administration
In Strategic Management And Human Resource Management |
| format | Thesis |
| id | oai:repository.daystar.ac.ke:123456789-3747 |
| institution | Daystar University |
| language | English |
| publishDate | 2021 |
| publisher | Daystar University School of Business and Economics |
| record_format | dspace |
| spelling | oai:repository.daystar.ac.ke:123456789-37472024-02-21T17:23:59Z Effect of Employee Training and Development on Strategic Performance in Commercial Banks in Kenya: A Case of Barclays Bank of Kenya Limited Muthoki, Lydia Employee Training and Development Barclays Bank of Kenya Limited Strategic Performance in Commercial Banks Master Of Business Administration In Strategic Management And Human Resource Management The importance of training and development is becoming increasingly evident given the increasing complexity of the work-related environment and the rapid change in customer demands and technological advancement. This study sought to establish the effect of employee training and development on the strategic performance of commercial banks in Kenya, focusing on Barclays Bank of Kenya. The study was guided by three objectives; to identify the types of employee training and development being implemented, to evaluate the level of strategic performance, to determine the effect of employee training and development on strategic performance. The study used a descriptive research design and collected data on 169 employees in the head office. Data was collected using a questionnaire and the analysis of data was done by SPSS (Version 23) software. The study found that the types of employee training and development implemented were orientation, role-playing training, professional development and management and supervision development programs as noted by respondents at 94.4%, 70%, 78.9% and 85.6% respectively. The study found that the level of strategic performance was average where; achievement of strategic goal, employees’ job satisfaction and high employee retention rate as agreed by respondents at 47.8%, 44.4% and 32.2% respectively. The study found that there was a moderate effect of employees training and development on strategic goal achievement as agreed by respondents at 55.6%, 55.6% and 41.1% respectively. From this key finding the study concluded that there was a moderating effect of employee training and development on strategic performance. The study was able to recommend that the managers should focus on employee training and development initiatives. The study recommended a stronger implementation of employees training and development programs in the organization. School of Business and Economics Daystar University 2021-11-23T06:16:24Z 2021-11-23T06:16:24Z 2019-02 Thesis Muthoki. L. (2019). Effect of Employee Training and Development on Strategic Performance in Commercial Banks in Kenya: A Case of Barclays Bank of Kenya Limited. Daystar University School of Business and Economics https://repository.daystar.ac.ke/handle/123456789/3747 en application/pdf Daystar University School of Business and Economics |
| spellingShingle | Employee Training and Development Barclays Bank of Kenya Limited Strategic Performance in Commercial Banks Muthoki, Lydia Effect of Employee Training and Development on Strategic Performance in Commercial Banks in Kenya: A Case of Barclays Bank of Kenya Limited |
| title | Effect of Employee Training and Development on Strategic Performance in Commercial Banks in Kenya: A Case of Barclays Bank of Kenya Limited |
| title_full | Effect of Employee Training and Development on Strategic Performance in Commercial Banks in Kenya: A Case of Barclays Bank of Kenya Limited |
| title_fullStr | Effect of Employee Training and Development on Strategic Performance in Commercial Banks in Kenya: A Case of Barclays Bank of Kenya Limited |
| title_full_unstemmed | Effect of Employee Training and Development on Strategic Performance in Commercial Banks in Kenya: A Case of Barclays Bank of Kenya Limited |
| title_short | Effect of Employee Training and Development on Strategic Performance in Commercial Banks in Kenya: A Case of Barclays Bank of Kenya Limited |
| title_sort | effect of employee training and development on strategic performance in commercial banks in kenya: a case of barclays bank of kenya limited |
| topic | Employee Training and Development Barclays Bank of Kenya Limited Strategic Performance in Commercial Banks |
| url | https://repository.daystar.ac.ke/handle/123456789/3747 |
| work_keys_str_mv | AT muthokilydia effectofemployeetraininganddevelopmentonstrategicperformanceincommercialbanksinkenyaacaseofbarclaysbankofkenyalimited |