Uses, benefits and challenges of using rural community telecentres as tools for development: the Case of Vikwa Community Telecentre in Kasungu, Malawi

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Format: Article
Language:English
Published: Journal of Development and Communication Studies 2024
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Online Access:https://repository.daystar.ac.ke/handle/123456789/4519
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spelling ir-123456789-45192024-07-15T11:52:26Z Uses, benefits and challenges of using rural community telecentres as tools for development: the Case of Vikwa Community Telecentre in Kasungu, Malawi development telecentres Malawi multipurpose community telecentres Vikwa Community Telecentre Journal Article This paper examines the uses, benefits and challenges of using telecentres as tools for development in Malawi focusing on one community telecentre: Vikwa Community Telecentre in the Kasungu district of Malawi. Quantitative and qualitative data were gathered using a questionnaire administered to 46 users; interviews with the Telecentre Manager; and observation of the categories of people coming to the telecentres; what they were using and challenges sues and challenges within the telecentre. The findings indicate that the users are improving their skills and knowledge, school performance, finding new friends and saving money. The community uses the telecentre to improve work related skills, keep in touch with friends and families and look for jobs. The negative finding is that telecentre usage is uneven as users are generally poor male youths with little education. Furthermore, the users face a number of challenges when using the telecentre. For the telecentre to have more impact ondevelopment, the paper recommends that the Vikwa Telecentre should work on attracting all groups of people in the community, change the internet service provider, buy an electricity generator, acquire more books and computers and train staff in customer care. 2024-05-07T13:01:12Z 2024-05-07T13:01:12Z 2017 Article Kapondera, S.K. & Namusanya, D. M.(2017). Uses, benefits and challenges of using rural community telecentres as tools for development: the Case of Vikwa Community Telecentre in Kasungu, Malawi. Journal of Development and Communication Studies, 5(1): 1-21. https://dx.doi.org/10.4314/jdcs.v5i1.1 2305-7432 https://repository.daystar.ac.ke/handle/123456789/4519 en Vol. 5. No.1. application/pdf Journal of Development and Communication Studies
spellingShingle development
telecentres
Malawi
multipurpose community telecentres
Vikwa Community Telecentre
Uses, benefits and challenges of using rural community telecentres as tools for development: the Case of Vikwa Community Telecentre in Kasungu, Malawi
title Uses, benefits and challenges of using rural community telecentres as tools for development: the Case of Vikwa Community Telecentre in Kasungu, Malawi
title_full Uses, benefits and challenges of using rural community telecentres as tools for development: the Case of Vikwa Community Telecentre in Kasungu, Malawi
title_fullStr Uses, benefits and challenges of using rural community telecentres as tools for development: the Case of Vikwa Community Telecentre in Kasungu, Malawi
title_full_unstemmed Uses, benefits and challenges of using rural community telecentres as tools for development: the Case of Vikwa Community Telecentre in Kasungu, Malawi
title_short Uses, benefits and challenges of using rural community telecentres as tools for development: the Case of Vikwa Community Telecentre in Kasungu, Malawi
title_sort uses, benefits and challenges of using rural community telecentres as tools for development: the case of vikwa community telecentre in kasungu, malawi
topic development
telecentres
Malawi
multipurpose community telecentres
Vikwa Community Telecentre
url https://repository.daystar.ac.ke/handle/123456789/4519