Prioritising employee-organisation relationships in non-profit organisations in Kenya: Antecedents, queries and contradictions

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Main Authors: Gitau, Julie Gathoni, Chebii, Stella Jerop
Format: Article
Language:English
Published: Journal of Development and Communication Studies 2022
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Online Access:https://repository.daystar.ac.ke/handle/123456789/4012
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author Gitau, Julie Gathoni
Chebii, Stella Jerop
author_facet Gitau, Julie Gathoni
Chebii, Stella Jerop
author_sort Gitau, Julie Gathoni
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description Journal Article
format Article
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institution Daystar University
language English
publishDate 2022
publisher Journal of Development and Communication Studies
record_format dspace
spelling ir-123456789-40122024-08-06T12:11:11Z Prioritising employee-organisation relationships in non-profit organisations in Kenya: Antecedents, queries and contradictions Gitau, Julie Gathoni Chebii, Stella Jerop Relationship management Public relations Organisation-public relationships Relationship antecedents Employee-organisation relationships Journal Article Although employees are the most critical of organisation publics, it is unclear whether employee-organisation relationships (EORs) in non-profit organisations (NPOs) in Kenya are prioritised. To investigate this question further, the study explored relationship antecedents in two non-profit organisations. The study was informed by relationship management theory and the symmetrical communication framework. Semi-structured, in-depth interviews were carried out among 24 purposively sampled management and non-management employees. The data was manually analysed and requisite a priori and in vivo codes and themes identified. The study findings suggest a lack of understanding about the strategic role of public relations in the organisation. Further, technician oriented PR departments mediate the perceptions of and effort expended on internal relationships. Managing employee-organisation relationships was perceived more as a human resource rather than a PR function which precludes more robust forms of PR practice. The researchers recommend a clear demarcation between the public relations and human resource function and to build strategic PR departments that embrace internal relationship management. Department of Strategic and Organisational Communication, Daystar University. Department of Communication Studies, Moi University< Nairobi, Kenya 2022-12-20T12:44:34Z 2022-12-20T12:44:34Z 2020-01-01 Article Gitau, J. G., & Chebii, S. J. (2020, Jan). Prioritising employee-organisation relationships in non-profit organisations in Kenya: Antecedents, queries and contradictions: Journal of Development and Communication Studies, 7(1). https://doi.org/10.4314/jdcs.v7i1-2.7 2305-7432 https://repository.daystar.ac.ke/handle/123456789/4012 en application/pdf Journal of Development and Communication Studies
spellingShingle Relationship management
Public relations
Organisation-public relationships
Relationship antecedents
Employee-organisation relationships
Gitau, Julie Gathoni
Chebii, Stella Jerop
Prioritising employee-organisation relationships in non-profit organisations in Kenya: Antecedents, queries and contradictions
title Prioritising employee-organisation relationships in non-profit organisations in Kenya: Antecedents, queries and contradictions
title_full Prioritising employee-organisation relationships in non-profit organisations in Kenya: Antecedents, queries and contradictions
title_fullStr Prioritising employee-organisation relationships in non-profit organisations in Kenya: Antecedents, queries and contradictions
title_full_unstemmed Prioritising employee-organisation relationships in non-profit organisations in Kenya: Antecedents, queries and contradictions
title_short Prioritising employee-organisation relationships in non-profit organisations in Kenya: Antecedents, queries and contradictions
title_sort prioritising employee-organisation relationships in non-profit organisations in kenya: antecedents, queries and contradictions
topic Relationship management
Public relations
Organisation-public relationships
Relationship antecedents
Employee-organisation relationships
url https://repository.daystar.ac.ke/handle/123456789/4012
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AT chebiistellajerop prioritisingemployeeorganisationrelationshipsinnonprofitorganisationsinkenyaantecedentsqueriesandcontradictions