Exploring Terror Victims’ Expectations of Government Communication

Journal Article

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Main Authors: Aswani, Daniel Robert, Mbutu, Paul Mutinda, Mwithia, Kinya Jesica
Format: Article
Language:English
Published: International Journal of Media, Journalism and Mass Communications 2021
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Online Access:https://repository.daystar.ac.ke/handle/123456789/3809
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author Aswani, Daniel Robert
Mbutu, Paul Mutinda
Mwithia, Kinya Jesica
author_facet Aswani, Daniel Robert
Mbutu, Paul Mutinda
Mwithia, Kinya Jesica
author_sort Aswani, Daniel Robert
collection DSpace
description Journal Article
format Article
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institution Daystar University
language English
publishDate 2021
publisher International Journal of Media, Journalism and Mass Communications
record_format dspace
spelling ir-123456789-38092024-08-13T03:28:06Z Exploring Terror Victims’ Expectations of Government Communication Aswani, Daniel Robert Mbutu, Paul Mutinda Mwithia, Kinya Jesica Terror Victims Terror attack Government Communication Journal Article At the time of a terror attack, victims yearn for messages from the government so that they can make decisions on their safety and security. When the government communicates, the victims form perceptions towards such communication. The perceptions that victims of terror hold are partly attributed to the expectations that the victims have of government communication. This study explored terror victims’ expectations of government communication. The study adopted a qualitative methodology and used hermeneutic phenomenological design. The findings showed that victims of terror have expectations of government communication ranging from the desire for personalized communication; agility in communication; transparent and prompt communication; well-coordinated messaging; and communicate power and authority. Different studies, both conceptual and speculative, point to the same expectations of the different audiences that consume government communication. 2021-12-09T10:39:11Z 2021-12-09T10:39:11Z 2020 Article Aswani, R., Mbutu, P., & Mwithia, J. (2020). Exploring Terror Victims’ Expectations of Government Communication. International Journal of Media, Journalism and Mass Communications (IJMJMC, 6(4), 7–19. https://doi.org/10.20431/2454-9479.0604002 2454-9479 https://repository.daystar.ac.ke/handle/123456789/3809 en application/pdf International Journal of Media, Journalism and Mass Communications
spellingShingle Terror Victims
Terror attack
Government Communication
Aswani, Daniel Robert
Mbutu, Paul Mutinda
Mwithia, Kinya Jesica
Exploring Terror Victims’ Expectations of Government Communication
title Exploring Terror Victims’ Expectations of Government Communication
title_full Exploring Terror Victims’ Expectations of Government Communication
title_fullStr Exploring Terror Victims’ Expectations of Government Communication
title_full_unstemmed Exploring Terror Victims’ Expectations of Government Communication
title_short Exploring Terror Victims’ Expectations of Government Communication
title_sort exploring terror victims’ expectations of government communication
topic Terror Victims
Terror attack
Government Communication
url https://repository.daystar.ac.ke/handle/123456789/3809
work_keys_str_mv AT aswanidanielrobert exploringterrorvictimsexpectationsofgovernmentcommunication
AT mbutupaulmutinda exploringterrorvictimsexpectationsofgovernmentcommunication
AT mwithiakinyajesica exploringterrorvictimsexpectationsofgovernmentcommunication