Effect of E-Procurement Systems on Organizational Efficiency in the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi
Master of Business Administration in Strategic Management
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| Format: | Thesis |
| Language: | English |
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Daystar University, School of Communication
2020
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| Online Access: | https://repository.daystar.ac.ke/handle/123456789/3314 |
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| _version_ | 1809369210063683584 |
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| author | Njoroge, Betty |
| author_facet | Njoroge, Betty |
| author_sort | Njoroge, Betty |
| collection | DSpace |
| description | Master of Business Administration in Strategic Management |
| format | Thesis |
| id | ir-123456789-3314 |
| institution | Daystar University |
| language | English |
| publishDate | 2020 |
| publisher | Daystar University, School of Communication |
| record_format | dspace |
| spelling | ir-123456789-33142024-02-21T16:23:16Z Effect of E-Procurement Systems on Organizational Efficiency in the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi Njoroge, Betty E-Procurement Systems Organizational Efficiency Hospitality Industry Radisson Blu Hotel Nairobi Master of Business Administration in Strategic Management With the advent of technology, e-procurement systems are increasingly gaining popularity in its use in enhancing the efficiency of an organisation. This study sought to find out the effect of e-procurement systems on organizational efficiency in the hospitality industry using a case of Radisson Blu Hotel Nairobi. The study used a descriptive research design and conducted a census study of 72 respondents. The study was guided by the following objectives: to find out the e-procurement systems used, to establish the measures of organisational efficiency, and to investigate the effect of e- procurement systems on the organisational efficiency at Radisson Blu Hotel Nairobi. Data were collected using questionnaire, and the analysis of data was done using Statistical Package for Social Sciences (SPSS) - (Version 23). The key finding of the study was that the use of e-procurement systems had an effect on cost, time, information and transaction efficiency as strongly agreed by 57.9%, 47.4%, 44.7% and 55.3% of the respondents respectively. The study also found that there was a moderate relationship between e-ordering and cost efficiency improvement, e-invoicing and transaction efficiency and e-awarding with time, cost and information efficiency. The study recommended that the organisation improves the use of e-ordering and e- procurement systems. Daystar University, School of Business and Economics 2020-10-21T09:01:05Z 2020-10-21T09:01:05Z 2018-11 Thesis Njoroge, B., (2018). Effect of E-Procurement Systems on Organizational Efficiency in the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi. Daystar University, School of Communication, Kenya. https://repository.daystar.ac.ke/handle/123456789/3314 en application/pdf Daystar University, School of Communication |
| spellingShingle | E-Procurement Systems Organizational Efficiency Hospitality Industry Radisson Blu Hotel Nairobi Njoroge, Betty Effect of E-Procurement Systems on Organizational Efficiency in the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi |
| title | Effect of E-Procurement Systems on Organizational Efficiency in the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi |
| title_full | Effect of E-Procurement Systems on Organizational Efficiency in the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi |
| title_fullStr | Effect of E-Procurement Systems on Organizational Efficiency in the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi |
| title_full_unstemmed | Effect of E-Procurement Systems on Organizational Efficiency in the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi |
| title_short | Effect of E-Procurement Systems on Organizational Efficiency in the Hospitality Industry: A Case of Radisson Blu Hotel Nairobi |
| title_sort | effect of e-procurement systems on organizational efficiency in the hospitality industry: a case of radisson blu hotel nairobi |
| topic | E-Procurement Systems Organizational Efficiency Hospitality Industry Radisson Blu Hotel Nairobi |
| url | https://repository.daystar.ac.ke/handle/123456789/3314 |
| work_keys_str_mv | AT njorogebetty effectofeprocurementsystemsonorganizationalefficiencyinthehospitalityindustryacaseofradissonbluhotelnairobi |