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Managing customer experience and relationships : a strategic framework /

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Bibliográfalaš dieđut
Váldodahkkit:	Peppers, Don (Dahkki), Rogers, Martha, 1952- (Dahkki)
Materiálatiipa:	Elektrovnnalaš E-girji
Giella:	eaŋgalasgiella
Almmustuhtton:	Hoboken, New Jersey : Wiley, 2017.
Preanttus:	Third edition.
Fáttát:	Customer relations > Management. Consumers' preferences. Relationship marketing. Information storage and retrieval systems > Marketing. Electronic books.
Liŋkkat:	An electronic book accessible through the World Wide Web; click to view
Fáddágilkorat:	Lasit fáddágilkoriid Eai fáddágilkorat, Lasit vuosttaš fáddágilkora!

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Managing customer experience and relationships : a strategic framework /
Dahkki: Peppers, Don, et al.
Almmustuhtton: (2017)

Managing customer relationships a strategic framework /
Dahkki: Peppers, Don
Almmustuhtton: (2011)

Managing customer relationships a strategic framework /
Dahkki: Peppers, Don
Almmustuhtton: (2011)

Behavioral marketing : delivering personalized experiences at scale /
Dahkki: Walters, Dave, 1968-
Almmustuhtton: (2015)

Behavioral marketing : delivering personalized experiences at scale /
Dahkki: Walters, Dave, 1968-
Almmustuhtton: (2015)

Preference pollution how markets create the desires we dislike /
Dahkki: George, David (David L.)
Almmustuhtton: (2004)

Preference pollution how markets create the desires we dislike /
Dahkki: George, David (David L.)
Almmustuhtton: (2004)

Customer relationship management how to turn a good business into a great one! /
Dahkki: Roberts-Phelps, Graham
Almmustuhtton: (2001)

Customer relationship management how to turn a good business into a great one! /
Dahkki: Roberts-Phelps, Graham
Almmustuhtton: (2001)

Managing the new customer relationship strategies to engage the social customer and build lasting value /
Dahkki: Gordon, Ian H.
Almmustuhtton: (2013)

Managing the new customer relationship strategies to engage the social customer and build lasting value /
Dahkki: Gordon, Ian H.
Almmustuhtton: (2013)

Customer experience management a revolutionary approach to connecting with your customers /
Dahkki: Schmitt, Bernd
Almmustuhtton: (2003)

Customer experience management a revolutionary approach to connecting with your customers /
Dahkki: Schmitt, Bernd
Almmustuhtton: (2003)

Customer-centric marketing : building relationships and creating advocates in the age of the consumer /
Dahkki: Cundari, Aldo
Almmustuhtton: (2015)

Customer-centric marketing : building relationships and creating advocates in the age of the consumer /
Dahkki: Cundari, Aldo
Almmustuhtton: (2015)

Conquering consumerspace marketing strategies for a branded world /
Dahkki: Solomon, Michael R.
Almmustuhtton: (2003)

Conquering consumerspace marketing strategies for a branded world /
Dahkki: Solomon, Michael R.
Almmustuhtton: (2003)

Effect of customer relationship management on competitive advantage in private universities in Kenya : a case of Daystar University, Nairobi Campus /
Dahkki: Macharia, Joel
Almmustuhtton: (2016)

The role of internal branding in improving customer service delivery : a case study of Kenya Power /
Dahkki: Mbau, Miriam Wanjiku
Almmustuhtton: (2020)

Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /
Dahkki: Malhotra, Naresh K., et al.
Almmustuhtton: (2016)

Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /
Dahkki: Malhotra, Naresh K., et al.
Almmustuhtton: (2016)

Handbook of brand relationships
Almmustuhtton: (2009)

Handbook of brand relationships
Almmustuhtton: (2009)

Eliminate customer turnoffs /
Dahkki: Timm, Paul R.

Exceed customer expectations /
Dahkki: Timm, Paul R.

Eliminate customer turnoffs /
Dahkki: Timm, Paul R.

Exceed customer expectations /
Dahkki: Timm, Paul R.

Total customer value management : transforming business thinking /
Dahkki: Mahajan, Gautam, 1946-
Almmustuhtton: (2010)

Total customer value management : transforming business thinking /
Dahkki: Mahajan, Gautam, 1946-
Almmustuhtton: (2010)

Analytics and dynamic customer strategy : big profits from big data /
Dahkki: Tanner, John F.
Almmustuhtton: (2014)

Analytics and dynamic customer strategy : big profits from big data /
Dahkki: Tanner, John F.
Almmustuhtton: (2014)

Business analytics for sales and marketing managers how to compete in the information age /
Dahkki: Laursen, Gert H. N.
Almmustuhtton: (2011)

Business analytics for sales and marketing managers how to compete in the information age /
Dahkki: Laursen, Gert H. N.
Almmustuhtton: (2011)

The new relationship marketing : how to build a large, loyal, profitable network using the social Web /
Dahkki: Smith, Mari, 1966-
Almmustuhtton: (2011)

The new relationship marketing : how to build a large, loyal, profitable network using the social Web /
Dahkki: Smith, Mari, 1966-
Almmustuhtton: (2011)

Managing market relationships methodological and empirical insights /
Dahkki: Lindgreen, Adam
Almmustuhtton: (2008)

Managing market relationships methodological and empirical insights /
Dahkki: Lindgreen, Adam
Almmustuhtton: (2008)

Pathways less travelled to value creation interaction, dialogue and knowledge generation /
Almmustuhtton: (2004)

Pathways less travelled to value creation interaction, dialogue and knowledge generation /
Almmustuhtton: (2004)

Factors influencing the type of vehicle purchase decisions in Kenya : a case of new motor vehicle buyers in Nairobi County /
Dahkki: Weche, Barnabas Reuben
Almmustuhtton: (2016)