Slika omota

QR kȏd

Managing customer experience and relationships : a strategic framework /

Pokaži ostale verzije (1)

Spremljeno u:

Bibliografski detalji
Glavni autori:	Peppers, Don (Autor), Rogers, Martha, 1952- (Autor)
Format:	Elektronički e-knjiga
Jezik:	engleski
Izdano:	Hoboken, New Jersey : Wiley, 2017.
Izdanje:	Third edition.
Teme:	Customer relations > Management. Consumers' preferences. Relationship marketing. Information storage and retrieval systems > Marketing. Electronic books.
Online pristup:	An electronic book accessible through the World Wide Web; click to view
Oznake:	Dodaj oznaku Bez oznaka, Budi prvi tko označuje ovaj zapis!

Slični predmeti

Managing customer experience and relationships : a strategic framework /
od: Peppers, Don, i dr.
Izdano: (2017)

Managing customer relationships a strategic framework /
od: Peppers, Don
Izdano: (2011)

Managing customer relationships a strategic framework /
od: Peppers, Don
Izdano: (2011)

Behavioral marketing : delivering personalized experiences at scale /
od: Walters, Dave, 1968-
Izdano: (2015)

Behavioral marketing : delivering personalized experiences at scale /
od: Walters, Dave, 1968-
Izdano: (2015)

Preference pollution how markets create the desires we dislike /
od: George, David (David L.)
Izdano: (2004)

Preference pollution how markets create the desires we dislike /
od: George, David (David L.)
Izdano: (2004)

Customer relationship management how to turn a good business into a great one! /
od: Roberts-Phelps, Graham
Izdano: (2001)

Customer relationship management how to turn a good business into a great one! /
od: Roberts-Phelps, Graham
Izdano: (2001)

Managing the new customer relationship strategies to engage the social customer and build lasting value /
od: Gordon, Ian H.
Izdano: (2013)

Managing the new customer relationship strategies to engage the social customer and build lasting value /
od: Gordon, Ian H.
Izdano: (2013)

Customer experience management a revolutionary approach to connecting with your customers /
od: Schmitt, Bernd
Izdano: (2003)

Customer experience management a revolutionary approach to connecting with your customers /
od: Schmitt, Bernd
Izdano: (2003)

Customer-centric marketing : building relationships and creating advocates in the age of the consumer /
od: Cundari, Aldo
Izdano: (2015)

Customer-centric marketing : building relationships and creating advocates in the age of the consumer /
od: Cundari, Aldo
Izdano: (2015)

Conquering consumerspace marketing strategies for a branded world /
od: Solomon, Michael R.
Izdano: (2003)

Conquering consumerspace marketing strategies for a branded world /
od: Solomon, Michael R.
Izdano: (2003)

Effect of customer relationship management on competitive advantage in private universities in Kenya : a case of Daystar University, Nairobi Campus /
od: Macharia, Joel
Izdano: (2016)

Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /
od: Malhotra, Naresh K., i dr.
Izdano: (2016)

Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /
od: Malhotra, Naresh K., i dr.
Izdano: (2016)

The role of internal branding in improving customer service delivery : a case study of Kenya Power /
od: Mbau, Miriam Wanjiku
Izdano: (2020)

Handbook of brand relationships
Izdano: (2009)

Handbook of brand relationships
Izdano: (2009)

Eliminate customer turnoffs /
od: Timm, Paul R.

Exceed customer expectations /
od: Timm, Paul R.

Eliminate customer turnoffs /
od: Timm, Paul R.

Exceed customer expectations /
od: Timm, Paul R.

Total customer value management : transforming business thinking /
od: Mahajan, Gautam, 1946-
Izdano: (2010)

Total customer value management : transforming business thinking /
od: Mahajan, Gautam, 1946-
Izdano: (2010)

Analytics and dynamic customer strategy : big profits from big data /
od: Tanner, John F.
Izdano: (2014)

Analytics and dynamic customer strategy : big profits from big data /
od: Tanner, John F.
Izdano: (2014)

Managing market relationships methodological and empirical insights /
od: Lindgreen, Adam
Izdano: (2008)

Managing market relationships methodological and empirical insights /
od: Lindgreen, Adam
Izdano: (2008)

The new relationship marketing : how to build a large, loyal, profitable network using the social Web /
od: Smith, Mari, 1966-
Izdano: (2011)

The new relationship marketing : how to build a large, loyal, profitable network using the social Web /
od: Smith, Mari, 1966-
Izdano: (2011)

Business analytics for sales and marketing managers how to compete in the information age /
od: Laursen, Gert H. N.
Izdano: (2011)

Business analytics for sales and marketing managers how to compete in the information age /
od: Laursen, Gert H. N.
Izdano: (2011)

Pathways less travelled to value creation interaction, dialogue and knowledge generation /
Izdano: (2004)

Pathways less travelled to value creation interaction, dialogue and knowledge generation /
Izdano: (2004)

Customer loyalty, retention, and customer relationship management
Izdano: (2006)