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Managing customer experience and relationships : a strategic framework /

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Dades bibliogràfiques
Autors principals:	Peppers, Don (Autor), Rogers, Martha, 1952- (Autor)
Format:	Electrònic eBook
Idioma:	anglès
Publicat:	Hoboken, New Jersey : Wiley, 2017.
Edició:	Third edition.
Matèries:	Customer relations > Management. Consumers' preferences. Relationship marketing. Information storage and retrieval systems > Marketing. Electronic books.
Accés en línia:	An electronic book accessible through the World Wide Web; click to view
Etiquetes:	Afegir etiqueta Sense etiquetes, Sigues el primer a etiquetar aquest registre!

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