Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /

Saved in:
書目詳細資料
Main Authors: Malhotra, Naresh K. (Author), Uslay, Can, 1973- (Author), Bayraktar, Ahmet (Author)
格式: 電子 電子書
語言:英语
出版: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016.
版:First edition.
叢編:Marketing strategy collection.
主題:
在線閱讀:An electronic book accessible through the World Wide Web; click to view
標簽: 添加標簽
沒有標簽, 成為第一個標記此記錄!
書本目錄:
  • 1. Introduction
  • 2. What is relationship marketing?
  • 3. B2B relationship marketing
  • 4. B2C relationship marketing
  • 5. Internal relationship marketing
  • 6. Building brand equity through relationship marketing
  • 7. Customer relationship management analytics
  • 8. Future of relationship marketing
  • Notes
  • References
  • Index.