Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /

-д хадгалсан:
Номзүйн дэлгэрэнгүй
Үндсэн зохиолчид: Malhotra, Naresh K. (Зохиогч), Uslay, Can, 1973- (Зохиогч), Bayraktar, Ahmet (Зохиогч)
Формат: Цахим Цахим ном
Хэл сонгох:англи
Хэвлэсэн: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016.
Хэвлэл:First edition.
Цуврал:Marketing strategy collection.
Нөхцлүүд:
Онлайн хандалт:An electronic book accessible through the World Wide Web; click to view
Шошгууд: Шошго нэмэх
Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!
Агуулга:
  • 1. Introduction
  • 2. What is relationship marketing?
  • 3. B2B relationship marketing
  • 4. B2C relationship marketing
  • 5. Internal relationship marketing
  • 6. Building brand equity through relationship marketing
  • 7. Customer relationship management analytics
  • 8. Future of relationship marketing
  • Notes
  • References
  • Index.