APA-referens (7:e uppl.)
Higgerson, M. L. (2016). Communication strategies for managing conflict: A guide for academic leaders. Jossey-Bass, a Wiley Brand.
Chicago-referens (17:e uppl.)
Higgerson, Mary Lou. Communication Strategies for Managing Conflict: A Guide for Academic Leaders. San Francisco, California: Jossey-Bass, a Wiley Brand, 2016.
MLA-referens (9:e uppl.)
Higgerson, Mary Lou. Communication Strategies for Managing Conflict: A Guide for Academic Leaders. Jossey-Bass, a Wiley Brand, 2016.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.