Quality management in a lean health care environment /

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書目詳細資料
Main Authors: Collins, Daniel (Author), Mannon, Melissa (Author)
格式: 電子 電子書
語言:英语
出版: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015.
版:First edition.
叢編:Health care management collection.
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在線閱讀:An electronic book accessible through the World Wide Web; click to view
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書本目錄:
  • 1. Foundation: quality at the Source Gemba
  • 2. Pillars: coaching, improvement process, and data measurement
  • 3. Roof: true north, sustainment culture
  • 4. Conclusion
  • Appendix 1. RCA standard work
  • Appendix 2. Huddle board standard work
  • Appendix 3. PICK chart standard work
  • Notes
  • References
  • Index.