Business process change : a business process management guide for managers and process professionals /

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Bibliographic Details
Main Author:	Harmon, Paul, 1942- (Author)
Other Authors:	Davenport, Tom (Author of introduction, etc.), Dierna, Andrea (Editor), Purdy, Russell (Designer)
Format:	Electronic eBook
Language:	English
Published:	Waltham, Massachusetts : Elsevier, 2014.
Edition:	Third edition.
Subjects:	Electronic commerce. Organizational change. System design. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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