Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
Shranjeno v:
Glavni avtor: | Lowenstein, Michael W., 1942- (Author) |
---|---|
Format: | Elektronski eKnjiga |
Jezik: | angleščina |
Izdano: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2014.
|
Izdaja: | First edition. |
Serija: | 2013 digital library.
Marketing strategy collection. |
Teme: | |
Online dostop: | An electronic book accessible through the World Wide Web; click to view |
Oznake: |
Označite
Brez oznak, prvi označite!
|
Podobne knjige/članki
Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
od: Lowenstein, Michael W., 1942-
Izdano: (2014)
od: Lowenstein, Michael W., 1942-
Izdano: (2014)
Brand advocates turning enthusiastic customers into a powerful marketing force /
od: Fuggetta, Rob
Izdano: (2012)
od: Fuggetta, Rob
Izdano: (2012)
Brand advocates turning enthusiastic customers into a powerful marketing force /
od: Fuggetta, Rob
Izdano: (2012)
od: Fuggetta, Rob
Izdano: (2012)
Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
od: Frawley, Andrew
Izdano: (2015)
od: Frawley, Andrew
Izdano: (2015)
Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
od: Frawley, Andrew
Izdano: (2015)
od: Frawley, Andrew
Izdano: (2015)
Brand real how smart companies live their brand promise and inspire fierce customer loyalty /
od: Vincent, Laurence
Izdano: (2012)
od: Vincent, Laurence
Izdano: (2012)
Brand real how smart companies live their brand promise and inspire fierce customer loyalty /
od: Vincent, Laurence
Izdano: (2012)
od: Vincent, Laurence
Izdano: (2012)
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
od: Lowenstein, Michael W., 1942-
Izdano: (2011)
od: Lowenstein, Michael W., 1942-
Izdano: (2011)
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
od: Lowenstein, Michael W., 1942-
Izdano: (2011)
od: Lowenstein, Michael W., 1942-
Izdano: (2011)
Customer winback how to recapture lost customers and keep them loyal /
od: Griffin, Jill
Izdano: (2001)
od: Griffin, Jill
Izdano: (2001)
Customer winback how to recapture lost customers and keep them loyal /
od: Griffin, Jill
Izdano: (2001)
od: Griffin, Jill
Izdano: (2001)
The experience effect engage your customers with a consistent and memorable brand experience /
od: Joseph, Jim, 1963-
Izdano: (2010)
od: Joseph, Jim, 1963-
Izdano: (2010)
The experience effect engage your customers with a consistent and memorable brand experience /
od: Joseph, Jim, 1963-
Izdano: (2010)
od: Joseph, Jim, 1963-
Izdano: (2010)
Customer loyalty programmes and clubs
od: Butscher, Stephan A.
Izdano: (2002)
od: Butscher, Stephan A.
Izdano: (2002)
Customer loyalty programmes and clubs
od: Butscher, Stephan A.
Izdano: (2002)
od: Butscher, Stephan A.
Izdano: (2002)
Superior customer satisfaction and loyalty : engaging customers to drive performance /
od: Goldstein, Sheldon D.
Izdano: (2009)
od: Goldstein, Sheldon D.
Izdano: (2009)
Superior customer satisfaction and loyalty : engaging customers to drive performance /
od: Goldstein, Sheldon D.
Izdano: (2009)
od: Goldstein, Sheldon D.
Izdano: (2009)
Eliminate customer turnoffs /
od: Timm, Paul R.
od: Timm, Paul R.
Exceed customer expectations /
od: Timm, Paul R.
od: Timm, Paul R.
Eliminate customer turnoffs /
od: Timm, Paul R.
od: Timm, Paul R.
Exceed customer expectations /
od: Timm, Paul R.
od: Timm, Paul R.
Researching customer satisfaction & loyalty how to find out what people really think /
od: Szwarc, Paul
Izdano: (2005)
od: Szwarc, Paul
Izdano: (2005)
Researching customer satisfaction & loyalty how to find out what people really think /
od: Szwarc, Paul
Izdano: (2005)
od: Szwarc, Paul
Izdano: (2005)
Secret service hidden systems that deliver unforgettable customer service /
od: DiJulius, John R., 1964-
Izdano: (2003)
od: DiJulius, John R., 1964-
Izdano: (2003)
What's the secret? to providing a world-class customer experience /
od: DiJulius, John R., 1964-
Izdano: (2008)
od: DiJulius, John R., 1964-
Izdano: (2008)
Secret service hidden systems that deliver unforgettable customer service /
od: DiJulius, John R., 1964-
Izdano: (2003)
od: DiJulius, John R., 1964-
Izdano: (2003)
What's the secret? to providing a world-class customer experience /
od: DiJulius, John R., 1964-
Izdano: (2008)
od: DiJulius, John R., 1964-
Izdano: (2008)
Beyond the ultimate question : a systematic approach to improve customer loyalty /
od: Hayes, Bob E., 1963-
Izdano: (2009)
od: Hayes, Bob E., 1963-
Izdano: (2009)
Beyond the ultimate question : a systematic approach to improve customer loyalty /
od: Hayes, Bob E., 1963-
Izdano: (2009)
od: Hayes, Bob E., 1963-
Izdano: (2009)
Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
od: Inghilleri, Leonardo
Izdano: (2010)
od: Inghilleri, Leonardo
Izdano: (2010)
Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
od: Inghilleri, Leonardo
Izdano: (2010)
od: Inghilleri, Leonardo
Izdano: (2010)
Service excellence : creating customer experiences that build relationships /
od: Bolton, Ruth N. (Ruth Nancy)
Izdano: (2016)
od: Bolton, Ruth N. (Ruth Nancy)
Izdano: (2016)
Service excellence : creating customer experiences that build relationships /
od: Bolton, Ruth N. (Ruth Nancy)
Izdano: (2016)
od: Bolton, Ruth N. (Ruth Nancy)
Izdano: (2016)
Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /
od: Malhotra, Naresh K., et al.
Izdano: (2016)
od: Malhotra, Naresh K., et al.
Izdano: (2016)
Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships /
od: Malhotra, Naresh K., et al.
Izdano: (2016)
od: Malhotra, Naresh K., et al.
Izdano: (2016)
How to win friends and influence profits the art of winning more business from your clients /
od: Kean, David
Izdano: (2008)
od: Kean, David
Izdano: (2008)
How to win friends and influence profits the art of winning more business from your clients /
od: Kean, David
Izdano: (2008)
od: Kean, David
Izdano: (2008)
Mobile telecommunication customer loyalty in Nigeria : determining factors /
od: Bello, Olayiwola
Izdano: (2013)
od: Bello, Olayiwola
Izdano: (2013)
Mobile telecommunication customer loyalty in Nigeria : determining factors /
od: Bello, Olayiwola
Izdano: (2013)
od: Bello, Olayiwola
Izdano: (2013)
The wallet allocation rule : winning the battle for share /
od: Keiningham, Timothy L.
Izdano: (2015)
od: Keiningham, Timothy L.
Izdano: (2015)
Podobne knjige/članki
-
Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
od: Lowenstein, Michael W., 1942-
Izdano: (2014) -
Brand advocates turning enthusiastic customers into a powerful marketing force /
od: Fuggetta, Rob
Izdano: (2012) -
Brand advocates turning enthusiastic customers into a powerful marketing force /
od: Fuggetta, Rob
Izdano: (2012) -
Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
od: Frawley, Andrew
Izdano: (2015) -
Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
od: Frawley, Andrew
Izdano: (2015)