Cita APA (7a ed.)
Lowenstein, M. W. (2014). Customers inside, customers outside: Designing and succeeding with enterprise customer-centricity concepts, practices, and applications (First edition.). Business Expert Press.
Cita Chicago Style (17a ed.)
Lowenstein, Michael W. Customers Inside, Customers Outside: Designing and Succeeding with Enterprise Customer-centricity Concepts, Practices, and Applications. First edition. New York, New York (222 East 46th Street, New York, NY 10017): Business Expert Press, 2014.
Cita MLA (9a ed.)
Lowenstein, Michael W. Customers Inside, Customers Outside: Designing and Succeeding with Enterprise Customer-centricity Concepts, Practices, and Applications. First edition. Business Expert Press, 2014.
Precaución: Estas citas no son 100% exactas.