Cita APA (7th ed.)
Tanner, J. F. (2014). Dynamic customer strategy: Today's CRM (First edition.). Business Expert Press.
Cita Chicago (17th ed.)
Tanner, John F. Dynamic Customer Strategy: Today's CRM. First edition. New York, New York (222 East 46th Street, New York, NY 10017): Business Expert Press, 2014.
Cita MLA (9th ed.)
Tanner, John F. Dynamic Customer Strategy: Today's CRM. First edition. Business Expert Press, 2014.
Atenció: Aquestes cites poden no estar 100% correctes.