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Lean sigma methods and tools for service organizations the story of a cruise line transformation /

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Detalhes bibliográficos
Autor principal:	Motwani, Jaideep
Outros Autores:	Ptacek, Rob, Fleming, Richard
Formato:	Recurso Electrónico livro electrónico
Idioma:	inglês
Publicado em:	[New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2012.
Edição:	1st ed.
Colecção:	2012 digital library. Service systems and innovations in business and society collection.
Assuntos:	Six sigma (Quality control standard) Lean manufacturing. Service industries > Quality control. Cruise lines > Quality control. lean lean sigma service waste elimination continuous improvement service excellence
Acesso em linha:	An electronic book accessible through the World Wide Web; click to view
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

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