Poitras, J., & Raines, S. (2013). Expert mediators overcoming mediation challenges in workplace, family, and community conflicts. Jason Aronson.
Chicago-referens (17:e uppl.)Poitras, Jean, och Susan Raines. Expert Mediators Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts. Lanham: Jason Aronson, 2013.
MLA-referens (9:e uppl.)Poitras, Jean, och Susan Raines. Expert Mediators Overcoming Mediation Challenges in Workplace, Family, and Community Conflicts. Jason Aronson, 2013.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.