APA (7th ed.) Citation

Sower, V. E., & Fair, F. (2012). Insightful quality: Beyond continuous improvement. Business Expert Press.

Chicago Style (17th ed.) Citation

Sower, Victor E., and Frank Fair. Insightful Quality: Beyond Continuous Improvement. [New York, N.Y.] (222 East 46th Street, New York, NY 10017): Business Expert Press, 2012.

MLA (9th ed.) Citation

Sower, Victor E., and Frank Fair. Insightful Quality: Beyond Continuous Improvement. Business Expert Press, 2012.