Conversations about job performance a communication perspective on the appraisal process /

Conversations about job performance a communication perspective on the appraisal process /

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Researchers and practitioners have devoted substantial time and effort over many years to develop satisfactory performance appraisal systems that impart useful information to employees about their job performance. Nonetheless, problems continue to arise, principally because managers often find it di...

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Bibliographic Details
Main Author: Gordon, Michael E. (Michael Ernest)
Other Authors: Miller, Vernon D.
Format: Electronic eBook
Language:English
Published: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, c2012.
Edition:1st ed.
Series:Human resource management and organizational behavior collection.
Subjects:
Employees > Rating of.
Communication in personnel management.
Appraisal interview
human resource management
performance appraisal
performance management
agenda setting
framing
semantic net
narrative
Online Access:An electronic book accessible through the World Wide Web; click to view
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Table of Contents:
  • Preface
  • Part I. Introduction to performance appraisal
  • 1. Introduction
  • 2. Performance appraisal methods
  • 3. The communication-centered approach
  • Part II. Preinterview phase
  • 4. Developing a vocabulary for performance appraisal
  • 5. Social context of performance appraisals
  • 6. Planning the performance review
  • Part III. Enacting the interview
  • 7. Communication mediums for performance feedback
  • 8. Holding a conversation to review performance
  • Part IV. Post-interview phase
  • 9. Documenting the performance review and moving on
  • 10. Outcomes of the performance review
  • 11. Concluding remarks
  • Notes
  • References
  • Index.

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