O'Toole, L. J., & Meier, K. J. (2011). Public management: Organizations, governance, and performance. Cambridge University Press.

O'Toole, Laurence J., and Kenneth J. Meier. Public Management: Organizations, Governance, and Performance. Cambridge ; New York: Cambridge University Press, 2011.

O'Toole, Laurence J., and Kenneth J. Meier. Public Management: Organizations, Governance, and Performance. Cambridge University Press, 2011.