Cita APA (7th ed.)

Organisation for Economic Co-operation and Development & ProQuest (Firm). (2009). Rethinking e-government services: User-centred approaches. OECD.

Cita Chicago (17th ed.)

Organisation for Economic Co-operation and Development i ProQuest (Firm). Rethinking E-government Services: User-centred Approaches. Paris: OECD, 2009.

Cita MLA (9th ed.)

Organisation for Economic Co-operation and Development i ProQuest (Firm). Rethinking E-government Services: User-centred Approaches. OECD, 2009.