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A service engineering method for knowledge-intense person-oriented services /

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Bibliographic Details
Main Author:	Menschner, Philipp (Author)
Format:	Electronic eBook
Language:	English
Published:	Kassel, Germany : kassel university press, 2015.
Series:	Research on IT/Service/Innovation/Collaboration ; Volume 4
Subjects:	Computer service industry. Computer industry > Customer services. Electronic books.
Online Access:	Click to View
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